Shipping policy

At Velora, we carefully prepare and ship every order to ensure it arrives safely and on time. Please read our Shipping Policy below.

Order Processing

Orders are processed within 1–2 business days after confirmation
Orders placed on weekends or public holidays will be processed on the next business day
You will receive a confirmation message once your order has been shipped

Shipping Locations:

We currently ship within Lebanon.
If international shipping becomes available, this policy will be updated accordingly.

Delivery Time:

Estimated delivery time within Lebanon is 1–3 business days, depending on your location
Delivery times may vary due to weather conditions, public holidays, or courier delays beyond our control

Shipping Fees:

Shipping fees are calculated at checkout
Any applicable shipping charges will be clearly displayed before payment

Order Tracking:
If tracking is available, you will receive tracking details once your order is shipped.

Incorrect Address:
Please ensure your shipping address is correct at checkout.
Velora is not responsible for delays or delivery failures caused by incorrect or incomplete address details provided by the customer.

Delays:
While we aim to deliver all orders on time, unexpected delays may occur. In such cases, we will do our best to keep you informed.

Contact Us
For any questions regarding shipping or delivery, please contact us:
Email: info@velora.com
Location: Beirut, Lebanon